TGV Sunway Putra
📍 Chow Kit, Kuala Lumpur
TGV Sunway Putra shows mainstream and local Malay films in Sunway Putra Mall. Staff are consistently praised for going the extra mile with families and international visitors. Bring a jacket — air conditioning runs extremely cold across all halls.
Had a bad experience trying to book a ticket for the wicked movie and received no help. The staff seemed like they wanted to get rid of us since we only speak english. BUT! I went back a second time and had the pleasure of speaking to Arul that explained to me when the tickets for the movie will be available, what the different options meant; imax, indulge etc. He really gave great customer service so he deserves credit!
🏆 Family Action Verdict
Best for families with children who enjoy local animated and Malay-language films alongside mainstream releases. Staff are reliably helpful for international visitors and first-timers who may struggle with the unnumbered screen layout. Pack an extra layer — the air conditioning is genuinely arctic across every hall.
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💬 What Families Are Saying
View all reviews →2,456 Google reviews
diella hisenaj
4 months ago
“Had a bad experience trying to book a ticket for the wicked movie and received no help. The staff seemed like they wanted to get rid of us since we only speak english. BUT! I went back a second time and had the pleasure of speaking to Arul that explained to me when the tickets for the movie will be available, what the different options meant; imax, indulge etc. He really gave great customer service so he deserves credit!”
Farrahdilha Adlan
3 months ago
“The staffs were friendly and very good in assisting their customers! It was a memorable experience! Will come back again and again. Truly sorry for not mentioning the staffs' name. Forgot to ask. All in all, good job!”
ItsMeWafeeq
5 months ago
“EJEN ALI THE MOVIE 2 WAS HERE 29May2025-went to Sunway Putra with my fellow friends to watch EATM2 before going to PBAKL books expo🥶🙂↕️”
Eyda Waterlily
3 months ago
“Watching Papa Zola. Good review hopefully anak² get something good out of it”
Reviews from Google
Overview
TGV Sunway Putra's staff reputation is its strongest asset — multiple reviews describe staff who patiently explained booking processes in English, assisted first-timers, and turned bad experiences around. Local titles including Ejen Ali and Papa Zola screen here alongside international releases. Navigation is the main friction point: screens are not numbered on signage or tickets, so guests need to ask staff for directions to their specific hall.
